3-Day Money-Back Guarantee

Refund & Money-Back Policy

Clear, customer-centric refund guidelines · 100% satisfaction guarantee

Our 100% Risk-Free Guarantee

If you are not satisfied with the service, we provide a full refund within 3 days (72 hours) of your initial purchase under the terms below.

Instant processing via StripeZero cancellation penalties

1. Refund Eligibility Window

You are eligible for a complete, 100% refund under the following conditions:

  • $1 24-Hour Access Pass: If you request a refund within 3 days of your initial transaction, your full payment will be refunded immediately.
  • Monthly and Annual Subscriptions: If your trial converted to a recurring billing cycle and you forgot to cancel, you may request a full refund within 3 days of the recurring charge.
  • Technical Processing Issues: If you experienced repeated browser crashes or technical incompatibilities with your files, we will issue an immediate refund regardless of usage.

2. How to Request a Refund in 1 Step

To request your refund, simply send a brief email to our billing support desk:

Billing & Refund Support Desk:
Email: [email protected]
Include the email address associated with your payment or your Stripe receipt number. We process all refund requests within 12 to 24 hours.

Once processed by our team, Stripe will deposit the funds directly back to your original payment method (credit card, debit card, Apple Pay, or Google Pay) within 3-5 business days depending on your bank.

3. Subscription Cancellation

Requesting a refund will automatically terminate your ongoing subscription, ensuring you will never be billed again. For detailed step-by-step instructions on self-serve cancellation without requesting a refund, visit our Cancellation Policy.